Código (rd)

[Rafa272727]

I have an HP LaserJet M140we printer, the screen shows me a code (rd) and the power button flashes, can someone tell me if there is a solution?

[Kuroi_Kenshi]

Hi @Rafa272727,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Power Cycle the Printer:

• Turn off the printer and unplug it from the power source.
• Wait for about 30 seconds before plugging it back in.
• Turn the printer back on and see if the error persists.

Check Printer Connections:

• Ensure all cables are securely connected, including power and USB cables.
• If connected via Wi-Fi, make sure the connection is stable and the printer is within range of the router.

Verify Cartridge Installation:

• Open the printer and ensure the toner cartridge is properly installed.
• Check for any packaging materials left inside the printer and remove them if present.

Update Printer Firmware:

• Visit HP's Support Website to check for any firmware updates available for your printer model.
• Upgrading the firmware might resolve underlying issues causing the error.

Perform a Hard Reset:

• Remove the toner cartridge from the printer.
• Power off the printer and unplug it from the power source.
• Reinsert the toner cartridge, plug the printer back in, and power it on.

Check Software and Drivers:

• Make sure that the printer’s software and drivers are up to date on your computer.
• Reinstall the driver if necessary.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,