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    HP Solution Center Adobe Flash player error

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icogburn
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Message 1 of 4
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C4795 Shadow Printing

‎11-25-2020 08:27 AM

HP Recommended
Product: HP Photosmart C4795
Operating System: Microsoft Windows 10 (64-bit)

My printer just recently began printing shadows after many years of service.  I have followed all of the alignment, cartridge cleaning, etc. instructions.  I have the printer connected directly to my laptop via USB cord. I have tried changing the paper type, too.  When I print shadows appear behind all of the text/images. When I ran a quick print, it appears as though the shadows go away. The test page also does not print shadows.  I have attached example pictures.  Alignment Pages.JPGTest Print Pages.JPGHelp please!

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Valsimot
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Message 2 of 4
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‎11-25-2020 10:53 AM

HP Recommended

You have a computer/driver issue on the computer you are printing from, there is nothing wrong with your printer and/or printer settings.




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icogburn
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Message 3 of 4
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‎11-25-2020 12:05 PM

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Interesting. I just installed the printer software to my laptop yesterday after migrating to Windows 10. That being said, the issue happened before and after. For the last 7 years it has worked fine. 

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heatherhuffy
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Message 4 of 4
Flag Post

‎01-14-2021 01:42 PM

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I have the exact issue.  Shadows on some prints, but tests and callibration pages are fine.   This only started to happen once I changed over to windows 10.    I redownloaded the drivers, but still not fixed.    Anyone else figured this out?

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