cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
sodearp
New member
1 0 0 0
Message 1 of 2
113
Flag Post

C6180 & Win10: Printer will not start, cycles ON/OFF, have tried pressing # and 6 no difference

HP Recommended
Photosmart AIO C6180
Microsoft Windows 10 (64-bit)

Photosmart C6180 Cycles on/off every 20-30secs with a bar going across the screen and 'ON' light flashing 2-3 times and then going OFF . previously I could restore function by pressing # and 6 together. This does not work any more to Reset the printer and no message is displayed. please help.

1 REPLY 1
Betty0610
HP Support Agent
HP Support Agent
17,819 17,801 989 863
Message 2 of 2
Flag Post
HP Recommended

@sodearp

 

Welcome to the HP Support Community.

 

Let's try connecting the Printer to a different wall outlet directly.

 

Also, try a firmware update: https://support.hp.com/in-en/document/ish_1776648-1643972-16

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation