COLOR ACCURACY

[BILL2202]

prints in black of but all color is pink

[Kumar0307]

@BILL2202, Welcome to the HP Support Community!

Are you using an HP OfficeJet 6958 All-in-One Printer?

• Which application are you trying to print from?
• Have you tried printing different types of documents like PDF, Word, or Webpages and check if the issue persists?
• Try making a standalone copy in color and check if that works. By this, we can conclude if this is a hardware or a driver issue.

Let us try these steps to resolve the print quality issues: 

Check the estimated ink levels, Replace any low or empty cartridges.

Clean the printhead

1. From the printer control panel, open the Setup menu.

2. Open the Printer Maintenance menu.

3. If necessary, open the Tools menu, and then touch Clean Printhead.

4. If the print quality is unacceptable, touch Clean Again to continue the next level of cleaning. If necessary, repeat these steps for the third cleaning cycle.

note: If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes before you perform all three levels of cleaning again.

Print a Print Quality Diagnostic Page, and then evaluate the results.

1. Load plain white paper in the input tray.

2. From the printer control panel, open the Setup menu.

3. Open the Reports or Tools menu.

4. Touch Print Quality Report.

Hope this helps! Keep me posted. 

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Have a great day!