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‎05-06-2025 01:58 PM

HP Recommended
Product: HP ENVY 6055e All-in-One Printer

COMPUTER DOESNOT RECOGNIZE PRINTER

 

1 REPLY 1

‎05-07-2025 12:22 AM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Try a reset wireless to defaults and then use HP Smart to setup and connect printer to the network.

 

These resources will be useful:

 

Reset Wireless:

https://www.youtube.com/watch?v=TWBAFvOJuGk

Connect printer to 5 GHz network using HP Smart on Windows 10 computer

https://www.youtube.com/watch?v=PhmJ91nUEXg

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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HP Envy 6000 series & HP Envy Pro 6452 | 6455 AiO Printer : Reset Wireless to defaults
HP Envy 6000 series & HP Envy Pro 6452 | 6455 AiO Printer : Reset Wireless to defaults
youtube.com/watch?v=TWBAFvOJuGk
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. Click on the bell so you will not miss out on any new videos. This tutorial shows how to Restore the wireless settings ...
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