Can not get priter started it says printer offline.

[DeRo7]

I'm trying to print a page and get the printer offline message. I've unplugged printer and router as advised and turned both back on. An error code is flashing looks like a small capital E next to a 0. 

[Garp_senchau]

@DeRo7, 

Thanks for reaching out to the HP Support Community! 🎉

I’m here to help you troubleshoot your issue and get things back on track. Just follow these steps below, and we’ll have you running smoothly in no time:

An E0 error indicates an unusable cartridge: This occurs when one or both ink cartridges need attention. Reseat both cartridges,

• With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
• Remove USB cable, if present.
• Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
• Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
• Turn on the printer and wait till warm-up period finishes and the printer is idle.
• Run HP Print and Scan Doctor (Windows only):
  • Download and run HP Print and Scan Doctor to fix issues.
• Check for Driver Issues:
  • Open Device Manager > Expand Printers.
  • Right-click your printer and select Update Driver.
• Remove and Reinstall Printer:
  • Open Settings > Devices > Printers & Scanners.
  • Remove the printer, restart the PC, and add the printer again.

Update the printer firmware 

• Click here to download and install the latest printer firmware from your product

If the issue persists, then please follow the steps mentioned in this document:

I’m pretty confident this will do the trick! But hey, if you run into any bumps along the way or need a little extra help, just give me a shout! I’ve got your back. 💪

Also, if this reply solved your problem (or made you feel like a tech wizard 😎), please click "Accepted Solution". It helps others, and I promise I’ll do a little happy dance. 🕺 Also, if you could click 'Yes' under ‘Was this reply helpful?’—that’s like giving me a virtual high-five. 🙌

Thanks again for being awesome, and I hope you have an amazing day ahead! 🌟

Cheers,