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Can not print

HP Recommended
HP Office Jet
Microsoft Windows 10 in S Mode

I have a Surface Pro 7 Laptop and a HP Office Jet 4650 All in one series printer my parents just gave me. Everything appears to be set up and connected but nothing is printing. there are jobs showing in the que but nothing is printing. I've already unplugged and plugged it back in, I've done the built in trobleshooting. 

 

Any help is greatly appreciated.

Thanks

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HP Support Agent
HP Support Agent
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HP Recommended

Hi @SMO1174,

 

I'd like to help!

 

 May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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