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Can’t clear Document Feeder Jam message

HP Recommended
Officejet Pro 8725
Microsoft Windows 10 (64-bit)

I cannot clear the error message “Document Feeder Jam”.  I have confirmed that there are no paper jams, I unplugged the printer for over a minute.  I am able to send print jobs but I can’t clear the message to allow mt to copy a document.

 

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