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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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Bob2652
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Can't clear error message 0x6100004a

HP Recommended
OfficeJet Pro 6968 All in One
macOS 10.14 Mojave

Can't clear error message 0x6100004a. another message says there is a paper jam but I cannot see anything after pulling out the cover inside the cartridge access area.

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Bob2652
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Can't clear error message 0x6100004a. Another message says there may be a jam but I don't see anything. Another message says the printer was shut off incorrectly, which is true because it was shut off using a power strip not the on/off button. Printer was purchased in 2017 so it is out of warranty. 

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