Can't clear error message 0x6100004a. Another message says there may be a jam but I don't see anything. Another message says the printer was shut off incorrectly, which is true because it was shut off using a power strip not the on/off button. Printer was purchased in 2017 so it is out of warranty.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".