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Can't duplex or print in in color on HP Envy 4520 from Lenovo Idea Flex Pad/windows10

HP Recommended
Lenovo
Microsoft Windows 10 (64-bit)

I can't figure out what setting I should use to get my relatively new Lenovo Ideas Flex Pad (Windows10) to print in color and to duplex documents.  My printer is a HP  Envy 4520. 

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@PeeArn, Welcome to the HP Support Community!

 

What happens when you try printing in color from your PC?

Try making a standalone color copy and check if that works. By this, we can conclude if this is a hardware or a driver issue.

 

To know how to print a 2-sided document, refer to - How to Print on Both Sides of the Paper

 

If you are able to make a color copy but not print in color from the PC, proceed to the next step:

Install the printer using the TCP/IP port:

  1. On the PC, go to Control panel > Devices and printers > Add a printer(at the top) 
  2. Under 'Choose a device or printer', click on 'The printer I want isn't listed'.
  3. Select 'Add a printer using a TCP/IP address'
  4. Find the IP address of the printer by tapping on the wireless/ethernet icon on the printer screen
  5. Type in the 'IP address in Hostname or IP address' box, click next
  6. Proceed to the next steps by following the on-screen instructions.
  7. Try printing in color.

If the issue persists, Install the printer using Windows built-in driver

Refer to this document to know how. Try printing.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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