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My printer is connected to WiFi but my iOS and windows device can’t find air printer. If I restart printer I can print for few minutes and then start having same problem.
Welcome to the HP support community.
Follow these steps in windows computer to fix the issue:-
Use HP Print and Scan Doctor to check connectivity
Download HP Print and Scan Doctor.
Run HPPSdr.exe from the download location on your computer.
Once HP Print and Scan Doctor opens, click Start, and then select your printer.
If your printer is not in the list, turn it off and on, and then click Retry.
If there is a connection problem, follow the instructions in HP Print and Scan Doctor.
If a screen prompts you to turn on printer updates, click Yes.
If a screen prompts you to make your printer the default printer, click Yes.
Try to print.
Assign a manual IP address and that should fix the issue.
A Network Configuration Page lists important network settings such as network status and the printer IP address.
Load plain white paper in the input tray.
From the home screen on the printer control panel, swipe down to open the Dashboard, and then touch the Setup icon .
Swipe up on the display, and then touch Reports.
Touch Network Configuration Report.
Setting a Static IP Address
Once you know your printer’s IP address from the page you printed, entering it is pretty easy. Here’s what you do:
You can refer this HP document for more assistance:- Click here
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Sandytechy20 I am an HP Employee
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