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Can’t get message about printhead not detected or incorrectly installed off screen

HP Recommended
Example:hpofficejet 6700
Microsoft Windows 10 (32-bit)

Can’t get message about printhead not detected or incorrectly installed off screen

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@Janel5 Welcome to HP Community!

 

I understand that you are getting a printhead not detected or incorrectly installed message.

 

Please perform the below steps and check.

 

HP Officejet 6700 printer has a fixed or non removable printhead. I'm afraid, its not possible to remove the printhead. However, power resetting the printer and cleaning the cartridge electrical contacts may resolve the issue. Let's try these steps:

1) Make sure this printer is plugged into a direct wall, not a surge protector

2) Remove all of your ink cartridges from the printer and close the door

3) Remove the power cord from the back of the printer (Do no press the power button)

4) Clean the ink cartridge electrical contacts, refer to step 4 from this document.

5) Plug the power cord back into the printer

6) Wait for the printer to turn on completely, then install the ink cartridges.

Let me know how it goes!

 

Keep us posted,

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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