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‎09-29-2024 07:56 PM

HP Recommended
Product: HP ENVY Photo 7155 All-in-One Printer
Operating System: Android 9.0 Pie

I have a HP ENVY Photo 8155 printer. I recently bought the HP Advance photo paper (says designed for ink jet printers). 4×6. I've tried printing out photos but it keeps saying to load photo paper 4×6 in tray. It recommends HP ColorLok for best printing results (to which that one makes the colors very vibrant). Any idea why it's not printing? I emptied the other tray and have a couple photos papers in there but nothing. 

Category:
1 REPLY 1

‎10-01-2024 01:16 PM

HP Recommended

Hi @Angie00 

 

Welcome to the HP support community.


I understand you're experiencing an issue with your HP device, and I apologize for any inconvenience this may have caused. I'm here to help you today.
 

Please check this link and go to slide number 34.

 

http://h10032.www1.hp.com/ctg/Manual/c05633496.pdf

 

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj-HP Support

Raj2111
I am an HP Employee

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