• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎01-16-2021 08:42 AM - edited ‎01-16-2021 08:50 AM

HP Recommended
Product: HP Officejet 4620
Operating System: Other

I'm using the HP print serve app service and can print documents (HP Officejet 4620) from my Pixel5 phone with the app service, but barcodes in documents and some other elements are not reproduced. Also if save to PDF (to then try and print) the barcode still isn't rendered (in 'print' preview either').

I can print (to the HP 4620) or save as PDF with barcode on my chromebook, and open the saved PDF on my Pixel 5 and print it with barcode.   

There's no option to print as image on mobile. 90% of our printing is postage return labels with barcodes. What can I do?

 

Category:
1 REPLY 1

‎01-19-2021 09:16 AM

HP Recommended

@Donostio1

 

Welcome to HP Support Community


I would like to help

 

Please download the PDF file and try printing using the HP Smart App

 

https://support.hp.com/in-en/document/c03561640


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.