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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎08-19-2020 07:14 AM

HP Recommended
Product: Envy 5532

Done all the updates and cleaning and on/offs and virtual support (virtually non existent) can anyone tell me how to het the black to print? Initially it flashed problem with inks, did what you do, cleared the fault only to print colour and not black. Can anyone help as it seems HP support is hiding.

1 person had the same question
1 REPLY 1

‎08-19-2020 08:14 AM

HP Recommended

I have same thing - different model

Prints great in color...I must have Black ONLY

I set the printer preferences to greyscale on...select Black....and prints out blank page

 

No customer service...no online chat...sends me in loops round and round to register to get to online chat

and I end up here...with many others...about to go Office Space on this HP products

Looking at entirely new printer elsewhere...to print 4 pages

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