• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎04-23-2021 08:55 AM

HP Recommended
Product: HP Officejet 4650
Operating System: Microsoft Windows 10 (64-bit)

I can print a test page from my desktop computer, I can print a test page from the printer, I can copy from my printer but when I want to print a page from the website that I'm on nothing happens. When I right click to print the printer preview pops up, then when I click print nothing happens. I've unplugged & plugged in everything, I've rebooted the computer, I used the HP doctor-it says everything is fine do I want to print a test page & it does. Why can't I print directly from my desktop using the r click or the CTRL P? This has been going on for a couple of months now.  I use google chrome. Thanks.

Category:
1 REPLY 1

‎04-23-2021 09:24 AM

HP Recommended

Update to the above question- I can print from Microsoft edge but not from Google Chrome. Any suggestions?

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.