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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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HP Recommended

Individual used a fax confirmation sheet to hand write will. Investigation the model of fax printer 8710 pro

1 REPLY 1
HP Recommended

Hi @Successor2,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you are facing an issue with the HP OfficeJet Pro 8710 All-in-One Printer solely from a fax confirmation page can be challenging, as this page typically contains only the fax details (sender, receiver, time, and status) and not specific model information.

 

However, in some cases, certain identifying information might be found on the confirmation page, depending on how the printer or fax system is configured. For example:

 

Device Name or ID: If the device has been set up to include a custom header or footer on fax pages, it may include the printer model or name in the fax's footer.

Printer Settings: Some printers include model-specific information in the footer or header of the fax confirmation page, which could help identify the generation or model.

Fax Protocols: Advanced fax systems might use specific settings tied to particular printer models or firmware versions, which could theoretically be used to infer some details about the generation of the device.

For forensic investigation, if the fax confirmation sheet was generated by the HP OfficeJet Pro 8710, you might look for details like:

  • Header or Footer Info: Look for any text that might indicate the model number.
  • Fax Software Version: In some cases, fax software includes version numbers, which can help tie the fax output to a specific model or generation.
  • Date and Time: Investigating the software or firmware used at the time of printing may offer insight into the model or series.

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
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