Product: OfficeJet Pro 7740 Wide Format All in One Series
Operating System: Microsoft Windows 7 (64-bit)
I just bought a new 'OfficeJet Pro 7740 Wide Format All in One Series' printer for the only reason that I need to print 11 x 17 docs but I cannot get 11 x 17 docs to print from a flash drive, the flatbed, or from a connected computer.
1) Is it not possible to print 11 x 17 from the flash drive? It seems to only receive docs as 'small photos' and that's it.
2) If printing from the flatbed, the only option on the display shows '8.5 x 11' in tray 2 when it's actually11 x 17 paper in tray two. I factory reset the printer and it still will not verify 11 x 17 paper is in tray 2. No matter what, 11 x 17 is the only option. It seems the printer should be able to print 11 x 17 without being connected to a computer. Is that not possible?
3) The HP software on the computer also does not show any option for 11 x 17, only 8.5 x 11.
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