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MAC address filtering enabled how do I add printer MAC address to router? Using iPhone no computer available
@Lynda48, Welcome to HP Support Community!
Make and model of modem and router and any more networking equipment?
In the printer using the front panel, reset the printer back to Factory Defaults. Now reset it back to Network Defaults. Yes both if they are there.
Make sure the printer is at least 5 feet away from the router.
Try again to connect with no security to your SSID with no password. Status now?
If you still have issues, use the guided troubleshooter Troubleshooting | Wireless Printing Center for instruction to isolate and resolve the issue.
Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602 I am an HP Employee
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