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Message 1 of 2
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Cannot connect to my Windows computer and officejet 4650 at the same time as I'm connected to wifi

HP Recommended
officejet 4650
Microsoft Windows 10 (32-bit)

I have to choose to either connect to my wifi or connect to my printer. They wont connect "together" I have to switch back and forth to be able to use them. They are both on the same home network but wont work at the same time. 

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@Kari096


Welcome to HP Community

 

I have gone through your Post and would like to help

 

If both computer and printer are connected to the same Network try running the HP Print And Scan Doctor: 

 

Link:  ftp://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe 
 

Run PSDR v5.0.2 

Once the PSDR detects the Printer, it will show up the IP address and Software Status. 

Select the correct Printer and click on Next. 

PSDR will check if the Printer is on the Network and communication between the PC and the Printer. Once the connection check is done, click on Fix Printing 

Once PSDR goes through all checks and automatic fixes, click on Print a test page. 

Regardless if PSDR printed the test page or not, click on “NO PRINT” 

PSDR will then notify you that there is an update available, click on continue, and PSDR will apply the patch and ask for a reboot. 

Post restart the PSDR will run automatically to check for more issue.  If no issue found close PSDR. 

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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