Cannot print on A3 - HP Support Community - 8495228

[KatepalTak]

 we have update the drivers and still the same . only A3 same problem .. print in colour in  A4 

[Dragon-Fur]

@KatepalTak 

Welcome to the HP English Community --

Reference thread number 8495228 is a two-year old solved thread.

True -- What is correct for one printer, one Operating System / version, and a particular situation does not always translate to solving every seemingly similar situation.

There are several main points made in the solved thread:

• The printer model is supported.
• The Operating System / version is Windows (and supported).
• The Full Driver printer software is available for installation (and is installed / functional).
• The Printer Properties are set to use the HP driver as opposed to a Microsoft / IPP driver.
• The printer is aware of the Paper Size / Type (EWS / Control Panel >Tray and Paper)
• The printer supports the Paper Size / Type for A3
• The job configuration reflects the Paper Size / Type, and the Tray is selected

Perhaps tell us what is the same and what is different about your printer, OS, software, job setup, and / or experience --

Product / Printer Model:  ?

Operating System:  ?

Software / Application:  ?

Connection Type:  ?

Content / File Type:  ?

Job type:  Print on A3 paper

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