I have a HP laptop and printer and can't print in colour directly from my laptop but when I email the document from my phone it comes out in colour. I have ran a test page and ink is at the max. Also when I bring up print preference menu there isn't an option for colour preference. Any advice would be welcome!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307 I am an HP Employee
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".