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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
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HP Recommended
Microsoft Windows 10 (64-bit)

I guess my printer has its firmware corrupted and only boots up with 'Wait Image' . If i try to update the firmware then it looks like its working but the printer says 'Image Error Reset Printer' . This is crazy that Im having so much trouble with this I feel like throwing this printer out the window! It was working pretty good most of the time until now and its completely unusable!

1 REPLY 1
HP Recommended

getting this same thing too! very frustrating!

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