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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
luv_2_teach
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Message 1 of 2
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Card Stock not printing full document

HP Recommended
HP OfficeJet 9025
macOS 10.13 High Sierra

I am trying to print on card stock. The document I'm printing prints fine on paper. 

 

When I print on card stock, the image is cut off on the top by about 1", resulting in a very large bottom margin. 

 

This does not work for my business.

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Valsimot
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Message 2 of 2
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HP Recommended

That is because your printer can't handle cardstock paper it's too heavy, maximum for plain A4 is 110 gsm everything above that you get results like yours.




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