Carriage jammed at right side smart tank 670

[Amoghg]

E3 error in HP smart tank 675, printer head is struck to right side of printer,  no paper pieces or obstructions found, carriage path is clear,but carriage is struck at one side. 

Restarted thrice, didn't work .

Cant find service centre to repair near me as well.

Please find a solution 

[Sneha_01]

Hi @Amoghg,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

During a print job, the ink cartridge carriage stalls in the printer, and a Carriage Jam or E3 error displays on the printer control panel.

Perform the following tasks in the order given. Use the printer after each task to see if the issue is resolved.

Check for obstructions in the carriage path

• Remove any loose paper or obstructions that might be blocking the carriage path.
• If the Cancel button on the control panel is lit, press it and wait until the printer is silent.
• Turn off the printer and disconnect the power cord.
• Open the cartridge access door to get to the carriage inside the printer.
• Make sure the carriage is not obstructed by gently sliding the carriage side to side.
• Look for and remove any obstructions in the carriage path, such as crumpled paper or dislodged labels.
  If the carriage has a latch, gently press it down to make sure it is locked into place.
• If the carriage is not locked in place, move it to each side, removing any obstructions blocking its path.
• Close the printer door.
• Reconnect the power cord and turn on your printer.

Reset the printer

• Reset the printer to recover from printer errors or failures.
• If your printer has a rechargeable battery, remove it.
• With the printer turned on, disconnect the power cord from the printer.
• Unplug the power cord from the power source.
• Wait 60 seconds.
• Reconnect the power cord to a wall outlet and to the printer.
• NOTE:
• HP recommends plugging the printer directly into a wall outlet.
• Turn on the printer to complete the reset.

If the issue persists, It must be a hardware issue.

I hope this helps.

Take care and have a good day.

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Rachel571 

HP Support