Cartidge Failure

[nirmalkrghosh69]

My Printer is showing this

[A_Gayathri]

Hi @nirmalkrghosh69,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you're encountering a cartridge failure issue with your HP Ink Tank Wireless 419, here are some steps to troubleshoot:

Check Cartridge Installation:

• Open the cartridge access door and ensure that the cartridges are correctly installed and seated properly.

Clean Cartridge Contacts:

• Power off the printer and unplug it.
• Remove the cartridges and gently clean the electrical contacts on both the cartridges and the printer using a lint-free cloth or a cotton swab lightly moistened with water. Avoid touching the nozzles.

Inspect Cartridges for Damage:

• Check the cartridges for any visible signs of damage or leakage. If a cartridge appears damaged, it may need to be replaced.

Update Printer Firmware: Update the firmware on an HP printer

• Sometimes, updating the printer’s firmware can resolve compatibility issues. Visit the HP support website and download the latest firmware for your model.

Reset Printer:

• Power off the printer and unplug it from the power source. Wait for about 60 seconds, then plug it back in and power it on.

Replace Cartridges:

• If the issue persists, try replacing the cartridges with new, genuine HP cartridges to see if that resolves the problem.

Check for Firmware Issues: 

• If you've recently updated the printer's firmware, it might be worth checking if there’s a known issue or rolling back to a previous version.

Refer to this document: HP Ink Tank Wireless 419 User manual 

I hope this helps. 

Take care and have a good day.

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