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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Cartridge locks

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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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03-06-2024 09:21 PM
Operating System: Microsoft Windows 11
I wanted to let HP know that I will be trashing my current HP 6978 and getting a printer that does not lock me into only buying ink from the manufacturer of the printer. That is monopolistic and I will no longer support a company that prohibits my freedom of choice in who or what cartridges I buy. I disabled the cartridge lock via your "HP Smart" to no avail and again will no longer be supporting HP printers, laptops, or any other consumer device you sell.
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