Please check this document to find the workaround solution for Print and Scan - HP Solution Center not working : Adobe Flash Player Error and Unable to scan
Resolve Windows 10 or update issues on HP computer or printer– Click Here
Photosmart Plus B210E, "Cartridge damaged or Missing" error. Replaced cartridge, powered off and on, unplugged and repowered, nothing changes message.
@Dannysey, Welcome to the HP Support Community!
Kindly perform the steps mentioned in this document - HP Printer Does not Print and Error Indicates Faulty Ink Cartridge
If the error persists, insert the old ink cartridge and check for the error. By this, we can conclude if the new ink cartridge is defective.
Hope this helps! Keep me posted.
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