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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Rangerrider
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Change Printer Region

HP Recommended
Officejet 4650
Microsoft Windows 10 (64-bit)

Hello,

I purchased my Office Jet 4650 in the US and I am now living in Germany. I have not been able to find #63 cartridges, only #301 which says they are compatible but my printer will not accept them. I am assuming based on the other questions I have seen that this is a region issue. Hopefully someone can provide me with the reset or region change information.  Thanks for any help that can be provided!

Matt

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Riddle_Decipher
HP Support Agent
HP Support Agent
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HP Recommended

@Rangerrider Welcome to HP Community

If you've purchased the printer in one country/region and moved to another, the printer will require a regional reset, in order to get the cartridges working from the new region, that said, here's what I recommend:

 

You may send a private message to the HP Facebook Team: https://www.facebook.com/HPSupport/  for a faster response. If you've already attempted the same and need a response here, I'll need a few more details, 

Check next to your profile Name, you should see a little blue envelope, please click on it. Click here to access the private messages

 

Keep us posted if you need anything else,

Good luck!

Riddle_Decipher
I am an HP Employee

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