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‎01-23-2022 05:32 AM

HP Recommended
Product: Chromebook
Operating System: Chrome OS

Unable to print with Error of Filter Failed. Below are configuration details

 

OS: Chromebook

Printer: HP Deskjet 3050

Connection : Connected via USB

 

A blank page , less than 1 MB too is not printing citing FIlter Failed error.

Category:
3 people had the same question
3 REPLIES 3

‎01-25-2022 01:35 PM

HP Recommended

This is a known issue since the latest ChromeOS udpate that is affecting older HP Printers.

There is a work around in the meantime:
 
1. Install the HP PRINT SERVICE PLUGIN from the Google Play Store.
2. Go to print something but choose the SAVE AS PDF option instead of the normal printer.
3. Save the file someplace you will find it in your FILES.
4. Go into FILES, find the file, click to highlight it and then click the SHARE icon in the upper right-hand corner.
5. In this new pop-up window, select your printer, select any options you need (1 or 2 sided, color or black&white, etc.) and then hit the printer icon in the upper right-hand corner.
 
It's a slight inconvenience, but it works! Hopefully Google will fix this bug in the next ChromeOS release.
1 person found this reply helpful
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‎01-25-2022 02:00 PM

HP Recommended

I guess my printer needs wifi for that. Does not find my printer p2015d with that method. Quite annoying as this worked fine until a few weeks ago.  

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‎02-02-2022 12:58 AM

HP Recommended

 does it mean i have to change from chrome book in order to pick my printer up

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