• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP Color Laser MFP 179fnw
Microsoft Windows 11

I have the Color Laser MFP 179fnw printer. It have recently started to print shadow of the printed text at the bottom of every page.

I have tried cleaning it serval times accordingly to the guide here: https://support.hp.com/hr-en/document/c06216537

But the problem persists. 

I have tried printing from different computers (both Windows 10 and 11). I have replaced all the cartridges.

I'm using regular paper.

 

I have seen other posts on the forum with the same problem on the same printer. But could not find anyone providing a solution.

 

How do i fix this?

 

IMG_4193.JPEG

2 REPLIES 2
HP Recommended

It seems like the only solution is to buy a new imaging drum and spend 140 USD not knowing when the problem will come back. It's almost half the price i gave for the printer 3 years ago.

I put the printer in the dumpster (only 1400 prints!), and bought a printer from another manufacturer.

 

 

HP Recommended

i have the same ploblem, does changing the imaging dump solve the problem???

i have the printer since 3 years (bought new) and only print 270 pages.....

it does not seems it is a question of number of pages but number of years (2-3 years....)

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.