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Message 1 of 2
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Flag Post

Color Printer Issues

HP Recommended
Example: HP OfficeJet 4580 All in one
Microsoft Windows 10 (64-bit)

I bought a new color print cartridge (from HP) and when I replaced it, no color comes out.  The device will not align properly.

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HP Support Agent
HP Support Agent
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HP Recommended

@Clr25, Welcome to HP Support Community!

 

Are you using the HP Officejet 4650 All-in-One Printer?

What is the cartridge number you purchased?

 

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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