Color not being printed

[Spartan79]

I've got an issue printing my documents lately. Somehow the printer is not displaying the color despite my color ink cartridge showing a decent amount of ink left inside it. I was attempting to print a paper that had color on it, the color was proven necessary in order to see the entire document. But when I printed it the color parts were missing. Please respond back as soon as you are able to.

[Kumar0307]

@Spartan79, Welcome to the HP Support Community!

I understand you are not able to print in color from your Win 10 computer. 

Try making a standalone copy in color and check if that works. By this, we can conclude if this is a hardware or a driver issue.

1. On the printer control panel, swipe left on the display, and then touch Setup .

2. Touch Tools.

3. Swipe up on the display, and then touch Print Quality Report.

4. Check for color.

If the printer is able to print the test page and copy in color, proceed to the next step.

Install the printer using the TCP/IP port:

1. On the PC, go to Control panel > Devices and printers > Add a printer(at the top) 
2. Under 'Choose a device or printer', click on 'The printer I want isn't listed'.
3. Select 'Add a printer using a TCP/IP address'
4. Find the IP address of the printer by tapping on the wireless/ethernet icon on the printer screen
5. Type in the 'IP address in Hostname or IP address' box, click next
6. Proceed to the next steps by following the on-screen instructions.
7. Try printing in color.

If the issue persists, Install the printer using Windows built-in driver

Refer to this document to know how. Try printing.

Hope this helps! Keep me posted. 

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Have a great day!