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Message 1 of 2
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Flag Post

Colour printing incorrectly on OfficeJet 8600

HP Recommended
N911g
Microsoft Windows 10 (64-bit)

In the last week the colour calibration on my printer seems to have been lost. I have stepped through all the usual troubleshooting steps (check firmware is up to date, run diagnostics, clean printheads etc) and still have the same results. 

 

When printing the diagnostic page and the status page, the black and cyan colours look about right, but the magenta seems a bit too dark (almost a purple shade) and the yellow seems greenish. Both are genuine HP 951XL Z40 cartridges.

 

 

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Message 2 of 2
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@Grunt2651

 

Welcome to the HP Support Community.

 

Does this happen while copying too?

 

Make sure if you've performed all the steps from here: https://support.hp.com/in-en/document/c02866222

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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