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HP Recommended
HP Tango
Microsoft Windows 10 (64-bit)

Can't figure out what's wrong with our HP Tango. I looked here, but there's nothing with our combo of lights. https://support.hp.com/us-en/document/c06069835

The large bar glows amber. The ink door button is blinking. But there are no internal ink cartridge lights on. Both cartridges register as good to go on the phone app. I can print test pages and alignment pages just fine. I can print from my computer just fine, but my wife can't print from hers. Really not sure what's going on here.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Resolved. It's amazing what turning everything off and back on again can do.

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1 REPLY 1
HP Recommended

Resolved. It's amazing what turning everything off and back on again can do.

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