Continues to make copies after one is made.

[Herbie41]

When my wife sets up to print one copy from her IPhone it makes 4 or 5 and sometimes later in the day and even the next day it starts printing more. When I print from my IPhone or IPad it only makes one copy. 

[Irwin6]

Hi @Herbie41,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I understand you're experiencing an issue with your printer that prints extra pages.

I apologize for any inconvenience this may have caused, I'm here to help you today.

Do you have the same issue when you make a copy on the printer standalone? (Place an original document on the scanner glass and make a copy to confirm hardware is working fine)

To understand the issue and help you, please share the details listed below:

- Exact model number/product number(SKU number) of your HP Product (Click herefor information on how to find the model number/product number).

- May I know which application are you using to print?

- When was the last time your printer was working fine?

- Were there any changes made to your printer recently?

- May I know which devices are you using to print eg: Windows PC, Mac, or Smartphone (Android or iPhone)?

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

Take care and have a great day ahead!

Irwin6

HP Support