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‎03-01-2023 04:37 PM

HP Recommended
Product: HP Tango X
Operating System: Microsoft Windows 10 (64-bit)

My HP Tango printer completely died on me just now. Pressing, holding the power button does nothing. No lights are on. Opening the lid does nothing. Totally unresponsive, no matter what I try.

Is there a master reset trick similar to like on an iphone?

Anything else I can do?

 

The printer is not that old but, of course, out of warranty. 

 

HP refuses to provide contact details for the out-of-warranty phone support saying it's temporarily unavailable. Hopefully this is just because they are located in the ET time zone. 

 

 

Category:
4 people had the same question
1 REPLY 1

‎03-02-2023 04:33 AM

HP Recommended

Hi @RR-15,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Elohi_NR
I am an HP Employee
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