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‎11-19-2025 08:29 AM - last edited on ‎11-20-2025 08:33 AM by Moderator

HP Recommended

Poor customer support from HP.    Never seen anything as bad as this.  Product deletion is still on my account after six months of a new purchase.  [edited]

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1 REPLY 1

‎11-21-2025 03:37 PM

HP Recommended

@woodyels, Welcome to the HP Support Community! We're stoked to have you on board! 

 

I’m really sorry to hear about your experience.

 

To help us get started on resolving your issue, could you please share your HP unit's product number with us? 

 

Need help finding your product number? We've got you covered! Check out this handy guide:  Click here

 

Now, let's dive into the issue!  Could you please tell me a bit more about what’s happening on your account? What exactly are you seeing, and what issue are you facing with the product deletion? I’m here to help get this sorted for you.”

 

We're looking forward to helping you get back up and running! 

 

Regards, 

Garp_Senchau
I am an HP Employee

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