DeskJet 3700 All-in-One strange error

[oinexxx]

Hello,

my printer does not work: a pop-up message appears indicating a problem with the cartridge sliding when i try to print. I verify but the slider isn't blocked. The display flashes and looks crazy. Here some pics

[Betty0610]

@oinexxx

Welcome to the HP Support Community.

Unfortunately, we're unable to read the message as it is not in English.

Meanwhile, try the steps from here: https://support.hp.com/in-en/product/hp-deskjet-3700-all-in-one-printer-series/8954253/document/c050...

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[Betty0610]

Here are the reset steps: 

While applying power, press and hold Power button until all the 4 button LED tum Resume and Color Copy off.

Then press and hold Wireless and Info for at least 1 sec

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!