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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
invinciblebandi
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DeskJet 3752 VERY SLOW

HP Recommended
DeskJet 3752
macOS 11.0 Big Sur

This printer worked wonderfully. All of the sudden, last week, it just starts printing VERY slowly. I've gone to every message board. Reset every setting. I wish I could tell you how long it took to print something, but every single time I start the print, the device times out before completion. Maybe it will take an hour or more for one page. I have NO idea what to do outside of buying a different brand. 

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Betty0610
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@invinciblebandi

 

Welcome to the HP Support Community.

 

Have you reset the network settings already?

 

Try a firmware update: https://support.hp.com/in-en/document/ish_1776648-1643972-16

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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invinciblebandi
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I've actually reset everything possible. I started with my own system settings, deleting and re-adding the printer. Then I resintalled the software. The drivers. Then I reset the network settings. Then I just completely reset the entire printer and started from scratch. Nothing changed the printer. It is slow when printing from my computer, and my phone. 

 

What I don't understand is how this happened so suddenly. There were no changes on my end, just one day it started to print SLOWLY. So slow, in fact, that the printer goes in to standby mode before finishing the job. How have so many people had this same issue?

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Betty0610
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Did you try a firmware update?


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invinciblebandi
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Yes, according to the online portal, everything is completely up to date.

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Betty0610
HP Support Agent
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We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the communities page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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