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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Roberto776
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DeskJet 3760 stuck and frozen

HP Recommended
DeskJet 3760
Microsoft Windows 10 (64-bit)

Hi,

all of a sudden the printer got stuck. It doesn't react to any button pressure, not even the power button.

Power button light is on, Start copy light fixed on, Web Services light fixed on, Wi-Fi direct light fixed on, Ink alert light fixed on.

If I unplug the power cable and plug it back after a minute it just immediately gets back with the above mode with no possibility to interact with it.

Opening the drawer for changing the cartridges doesn't make any change, removing paper neither.

 

Any suggestion?

Thank you

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