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Valsan
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Message 1 of 2
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Flag Post

Deskjet 2131 - flashing lights

‎01-03-2021 03:30 AM

HP Recommended
Product: pavilion 20
Operating System: Microsoft Windows 8.1 (64-bit)

after changing the b&W cartridge on my deskjet 2131, all lights started flashing, 

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1 REPLY 1
sandytechy20
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post

‎01-11-2021 01:32 PM

HP Recommended

@Valsan

 

Welcome to the HP support community.

 

Perform a power reset

  1. Turn on the printer, if it is not already on.
  2. Wait until the printer is idle and silent before you continue.
  3. With the printer turned on, disconnect the power cord from the rear of the printer.
  4. Wait at least 30 seconds.
  5. Plug back the power cable straight to a wall outlet and printer without any surge protector.
  6. Turn on the printer.

Refer this HP document for the steps to fix the issue:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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