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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎07-13-2025 11:22 AM

HP Recommended
Product: HP DeskJet 2742e All-in-One Printer
Operating System: Microsoft Windows 11

have yet to get this printer to work, plugged in via usb or wireless. Power button flashing white.

1 REPLY 1

‎07-15-2025 07:06 AM

HP Recommended

@deifert, Hello and welcome to the HP Support Community!

 

Thanks for posting your question. I'm here to help you get things back on track.

I understand you're seeing a flashing white power light on your HP DeskJet 2742e, and the printer isn't working via USB or wireless. Let's walk through the steps to resolve this.

A fast blinking power light typically indicates that the printer is in an error statethis could be due to:

  • An open cartridge access door
  • A paper jam
  • Ink cartridge issues
  • A failed connection attempt

Step-by-Step Troubleshooting

Check the Cartridge Access Door

Make sure the ink cartridge access door is completely closed. If it's even slightly ajar, the printer will not function.

Power Reset the Printer

  1. With the printer turned on, disconnect the power cord from the back.
  2. Wait for 60 seconds.
  3. Reconnect the power cord and turn the printer back on.

Check for Error Messages

Try printing a test page. If there's an error, it may show up on your computer or in the HP Smart app.

Use HP Smart’s Diagnose & Fix Tool

If you're using Windows 11:

  • Download or open the HP Smart app.
  • Go to "Printer Settings" > "Advanced Settings" > "Diagnose & Fix".
  • Let the tool scan and resolve issues.

Use Diagnose & Fix in HP Smart to repair common printing issues (Windows, macOS) | HP® Support

Reinstall the Printer

If the issue persists:

  • Remove the printer from Devices and Printers in Windows.
  • Reinstall it using the HP Smart app: HP Smart

You may refer to this document - HP DeskJet 2700, 4100, 4800 printers - Blinking lights and error codes | HP® Support

 

I hope the information shared has been useful and resolves your concern.

 

Wishing you a smooth and hassle-free experience ahead!

 

If this solution helped, please click “Accepted Solution” so others can benefit too. Don’t forget to hit the “Yes” button if you found this helpful!

Warm regards,

Max3Aj

HP Support

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