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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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hackersneo
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Message 1 of 2
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Deskjet 3720: Reset EWS Password?

HP Recommended
Deskjet 3720
Linux

I am unable to administrate the printer, either through the HP Smart EWS panel, or through the HP utility as I have no recollection of any Security password that I may have set over a year ago. I've tried resetting the WiFi by pressing the red X and wifi button together but still the problem persists.

I need to reset the EWS password - I want to reset the printer completely

 

see link

 

How to get the instructions mentioned in the last post?

1 REPLY 1
sandytechy20
HP Support Agent
HP Support Agent
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Message 2 of 2
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@hackersneo

 

Welcome to the HP support community.

 

I understand that you want to reset the EWS page login password.

As you have tried all the steps, I request you to talk to HP support.

They might have multiple options to help you with this.

  1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
  2. Select the country.
  3. Enter the serial of your device.
  4. Select the country from the drop-down.
  5. Click on "Show Options".
  6. Fill the web-form. A case number and phone number will now populate for you.

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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