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For the last 2 mornings I have found my HP deskjet plus4155  printer, that all lights have been flashing also with a Ee on the screen can anyone tell me what’s wrong with it and how to fix it. I have unplugged,  checked cartridges,  paper and  there is no jam up.

 

Thanks

1 REPLY 1
HP Recommended

Could the Ee be E5 or E3?  

envy error codes

Error_CodesDescription
E0Unusable_cartridge
E1Paper_size_mismatch_error
E2Sensor/Paper_length_mismatch_error
E3Ink_carriage_stall
E4Paper_jam
E5Scanner_failure
E6General_printer_error
E9Update_error


If you cannot get a status report to print, then try to contact the printer using the EWS page to get a better error report

 

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How to reset printer (if necessary)
https://www.youtube.com/watch?v=-A7oJm8r_mo&ab_channel=CopyPrintScan

Wi-Fi setup using smartphone
https://www.youtube.com/watch?v=yeV8bRlmWKw&ab_channel=CopyPrintScan


If no smartphone then use WPS push button method is explained on page 23

Full Feature Software 2022

This printer supports both the 2.4 and the 5ghz bands so Wi-Fi direct will work easily. But I recommend using router if possible.

DeskJet Reference

Let me know if you have a flex system (Wi-Fi boosters or repeaters) as the setup is much more complicated when using the router type of connection.


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