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Deskjet D4160 doesn't print black

HP Recommended
Deskjet D4160
Microsoft Windows 10 (32-bit)

I bought a new ink cartridg thinking that my printer wouldn't print black because it was out. Still won't print. Cleaned the cartridges 3 times. Minute improvement but still won't print more than a faint grey. Any tips? 

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HP Support Agent
HP Support Agent
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Hi @Laurenhekel

  

If you have already performed the steps from the document Missing, Faded, or Dull Colors and the issue persists, it could be a hardware failure.

Please reach out to the HP Support in your region regarding the service options for your printer.

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Hope this helps!

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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