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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
sarahep737
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Deskjet F2210 Printing Blank Pages Macbook Air Catalina 10.15.7 OS

HP Recommended
Deskjet F2210
macOS 10.15 Catalina

To Whom It May Concern, 

 

My friend gave me her HP Deskjet F2210 that has full ink cartridges. I was able to connect the printer to my MacBook Air which has the Catalina 10.15.7 OS. When I connected the USB cord to "add" the printer, it downloaded the software automatically. I then tried to test print some pages, but the printer will only print blank pages. I know the ink cartridges are full, and I'm concerned that my OS will not work with this printer. I looked up on HP to see if they have a driver for this and I could not find one. Is the software/driver the issues? Can I not use this printer? 

 

Thanks! 

1 REPLY 1
Jay_G24
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @sarahep737,

 

 I'd like to help!

 

I understand you are facing print quality issues

 

To assist  better-What's the application you are trying to print from? Have you tried printing from a different application or devices? 

 

While you respond to that, let's print a Print Quality Diagnostic page -

 

  1. Load letter or A4 unused plain white paper into the input tray.

  2. Press and hold the Cancel button (), and then press the Start Copy Color button ().

  3. Release both buttons. The self-test report prints.

 

Post the Print Quality Diagnostic page here so we can help you further. 

 

You may also refer to this document with steps to fix " Print Quality Issues" issue applicable for your printer -  Print Quality Issues

 

 Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware 

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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