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Locked

‎03-21-2023 07:14 AM

HP Recommended
Product: HP DeskJet 2710e All-in-One Printer
Operating System: Microsoft Windows 11

Hello

I recently moved from UK to India with deskJet 2710e printer. 

 

HP customer care unable to assist as when they do try to change country , the last step asks from Printer Pin. Even though I am entering right pin, it say invalid and session locked for security. Not sure what is teh problem even HP support clueles.

Any pointers will be appreciated. Thanks!

Category:
1 REPLY 1

‎03-24-2023 04:45 AM

HP Recommended

Hi @Ballu3,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

This situation will need some additional support. 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Elohi_NR
I am an HP Employee
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