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HP DeskJet 3750 All-in-One Printer
macOS 12.0 Monterey

I have tried on and off for three months to get my Deskjet working. When I check the warranty it says "This product has been exchanged"   I have no idea why it would say that....I bought it new about 18 months ago and used it for a month before it went into storage. Now I cant get it to cooperate at all and I go round and round online DIY with HP Smart and troubleshooting and then when I try to get support , I end up where I started with the same Your device has been exchanged message. Can someone assist me please?

1 REPLY 1
HP Recommended

HI @hatitat1,

 

Welcome to the HP support community.

 

Thank you for posting your query, I will be glad to help you.  

 

Please help us with the Printer serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Alden4
HP Support 
 

I am an HP Employee.
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