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‎09-16-2020 06:12 PM

HP Recommended
Product: Hp office jet pro 8600 plus

Installed new printer head. When I install ink jets and run through set up display says “one or more ink jets leaking....please reinstall or replace”. These were brand new ink jets that came with head from HP. Tried other new ones same thing happens. Can anyone solve? 

Category:
4 REPLIES 4

‎09-19-2020 10:08 AM

HP Recommended

@Randy561

 

Welcome to the HP Support Community.

 

Try the steps from here: https://support.hp.com/in-en/document/c05365403

 

Try a firmware update as well: https://support.hp.com/in-en/document/c02919168

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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‎09-19-2020 10:09 AM

HP Recommended

@Randy561

 

Welcome to the HP Support Community.

 

Try the steps from here: https://support.hp.com/in-en/document/c05365403

 

Try a firmware update as well: https://support.hp.com/in-en/document/c02919168

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

Was this reply helpful? Yes No

‎09-20-2020 05:46 AM

HP Recommended

Thanks! I do the reset. No luck. With try the update.

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‎09-21-2020 05:36 AM

HP Recommended

Sure, keep us posted 🙂


I am an HP Employee

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